Support Match - by Newly

Find the right care or support — fast.

Need care and support? Newly connects you with a verified support partner who helps you match to trusted workers and providers and manage your support services with confidence.

Trusted network Choice & control Response within 1 business day

Support we can help you find

Whether you need ongoing support or short-term help, we’ll match based on your needs, location, and preferred schedule.

Disability support (NDIS)

Daily living, community access, routines, and specialised experience.

Aged care at home

In-home help to maintain independence and comfort.

Personal care

Showering, dressing, hygiene, and mobility support.

Domestic assistance

Cleaning, meals, errands, and home organisation.

Community access & transport

Appointments, social outings, and everyday activities.

Respite & overnight

Short-term support for families and carers.

Social support

Companionship, routines, confidence, and connection.

Not sure what you need?

We’ll help you work it out and guide you to the best option.

How it works

Simple, guided steps—so you can get support without the stress.

1

Tell us what you need

Share your location, support needs, preferences, and preferred timing.

2

We match you

Using our advanced AI matching tool, our trusted support partner finds suitable workers and providers that best match your request

3

You choose what’s best

There’s no obligation—choose the option that feels right for you. Once you’re happy, our partner will help organise and manage your services.

Pilot note: Availability varies by area. We’ll confirm options after you submit your request.

Why Newly

We’re building a simpler way to find trusted support.

  • Free for consumers You don’t pay to submit a request or be matched.
  • Trusted network Access options from a large community of workers and providers.
  • Personal matching Matching based on needs, schedule, location, and preferences.
  • Fast response We aim to contact you within 1 business day.

Built on Newly’s established network

Newly already connects care and support workers with employers. This service extends that network to help consumers find the right match.

Free matching Choice & control Pilot in select areas
Get matched (free)

Ready to request a match?

It takes a couple of minutes. Tell us what you need and we’ll follow up to confirm the best options.

Start my match

FAQ

A few quick answers about Support Match.

Is it really free?

Yes. Consumers don’t pay to submit a request or be matched.

How fast will I hear back?

We aim to contact you within 1 business day to confirm details and next steps.

Do you provide the care directly?

No—Newly helps match you with suitable workers and/or providers. Your chosen provider is responsible for delivering services.

Which areas are covered?

Submit your request and we’ll confirm availability in your area.

Can I request a worker only or provider only?

Yes—your form can capture your preference, and we’ll match accordingly.

What about privacy?

Your information is used only to assess your request and connect you with suitable options. Link your Privacy Policy in the footer.

Get matched (free)