Case Manager (Identified)

Job no: 493956
Employment type: Full Time
Location: Cairns & Far North
Categories: Mental Health

About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation of 7,000 employees working in more than 440 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.   
  
We want to employ people who reflect the diversity of our clients to ensure we can support each participant’s individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.
  
About the Role

This is an Identified Position and therefore, we are only accepting applications from candidates that identify as Aboriginal and/or Torres Strait Islander.

Life Without Barriers considers that being of Aboriginal and/or Torres Strait Islander descent is a genuine occupational requirement as outlined in a State or territory legislation and permitted as a ‘special measure’ under section 8 of the Racial Discrimination Act 1975 (Cth) and by articles 1(4) and 2(2) of the International Convention on the Elimination of All Forms of Racial Discrimination.

This is a challenging and rewarding opportunity for you to make a positive change in the lives of people accessing our Strong Mob Program in Cairns and Yarrabah. This position is based from our office in Manunda, however travel will be required between the Yarrabah and Cairns regions. A tool of trade vehicle will be provided to the successful candidate.

You will be responsible for working in partnership with people accessing our program which aims to maximise their social and emotional well being. You will coordinate and facilitate one on one support as well as group support that meets their individual goals and maintaining connection to their culture through these activities.

If the incumbent is not an Aboriginal and/or Torres Strait Islander person, Life Without Barriers first preference is a reference from an Aboriginal and/or Torres Strait Islander community-controlled organisation (ACCO), who can verify knowledge and experience against the selection criteria. If not possible, Life Without Barriers will consider a reference from a respected Aboriginal and/or Torres Strait Islander person known to an Aboriginal and/or Torres Strait Islander Life Without Barriers staff member from the office recruiting.

Key Responsibilities

• Assessment and planning to meet participants individual goals
• Coordinate, manage, support and supervise frontline workers
• Demonstrate leadership and peer support to assist teams to achieve positive outcomes with clients
• Liaise and communicate effectively and efficiently with internal and external stakeholders
• Demonstrate the ability to deliver positive outcomes in an evolving environment
• Model appropriate conflict resolution and positive behaviour management skills
• Possess skills in time management and prioritising work loads

Skills & Experience  

• Tertiary qualification in Human Services or related discipline (desirable)
• Current unrestricted driver licence (essential)
• Demonstrated understanding of issues impacting on Aboriginal and Torres Strait Islander people and an ability to communicate sensitively and effectively
• Demonstrated knowledge and understanding of Aboriginal and Torres Strait Islander cultures, traditions and beliefs and experience with incorporating these cultures into work practices and activities
• Demonstrated understanding of recovery orientated practice for people experiencing mental health difficulties or social and emotional challenges
• Demonstrated understanding and knowledge of National Disability Insurance Scheme (NDIS)
• Experience within casework, including developing quality case plans or individual plans
• Experience in leading and supervising a small team
• Experience working with individuals, families or groups from a culturally appropriate perspective
• High level communication, influencing, liaison, negotiation and mediation skills

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

Benefits

• Competitive base salary and excellent NFP tax benefits
• Permanent Full Time Position, monthly RDO and Tool of Trade Vehicle
• Make a difference in the lives of our participants  

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