General Manager of Regional Operations - Aged Care Facility

  • : Healthcare On-demand
  • : 16-Jun-2019
  • : CBD, Inner West & Eastern Suburbs NSW


General Overview


Our well known aged-care client is looking for a General Manager of Regional Operations to provide strategic leadership to the group’s operations, to drive high performing business unit leadership teams and to directly supervise all business unit Managers. It is essential for you to have postgraduate qualifications in management and extensive experience in aged-care services management. You will be reporting directly to the CEO.


Primary Responsibilities


  • Overall strategic leadership of all Operations across the aged-care facility interactions and excellent working relations with the CEO, staff, internal stakeholders and other external organisations.

  • Ensuring quality processes and systems are upheld across all operational areas to meet and exceed compliance requirements.

  • Management of key operational projects to improve efficiency and effectiveness and meet the aged-care facility's objectives.

  • Ensuring feedback mechanisms are in place to facilitate continuous improvement and a customer focussed culture.

  • Ensuring adequate allocation of resources for all strategic and operational projects.

  • Maximising business unit performance through appropriate strategies including budget allocation and strategic alliances/agreements.

  • Managing and supervising all business unit Managers to facilitate high performance in business planning, occupancy and financial management.

  • Preparation of relevant reports for the CEO and Management team.

  • Adopting a risk management methodology with appropriate controls being implemented.

  • Overseeing the ACFI management plan through the business unit

  • Managers and the Regional Care Services Co-ordinators, addressing issues immediately

  • Providing strategic leadership to the aged-care facilities HR systems

  • Ensuring compliance with legislation and the aged-care facilities policies and procedures


Essential Knowledge and Competencies

  • Advanced level word processing skills

  • Intermediate Microsoft Office Skill level

  • Ability to deal with conflict

  • Ability to understand Complex Systems and Relationships

  • Risk management competency

  • Project management competencies

  • Ability to lead in a team environment

  • Capacity to meet agreed on deadlines

  • High-level customer service skills

  • High-level communication skills

  • Capacity to work unsupervised and in a team

  • Capacity to be flexible, multi-skilled and work with varying demand


If this sounds like the job for you please email us at charlene(at)healthcarelink.com.au or apply directly and we will get back to you soon.




Job Type
Business Type
Aged Care Facility
Job Title
General Manager of Regional Operations - Aged Care Facility
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Healthcare On-demand
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Experience Years
CBD, Inner West & Eastern Suburbs NSW
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