The Gender Centre is committed to developing and providing services and activities, which enhance the ability of transgender, gender diverse and gender exploring people make informed choices. The Centre is recognised as a centre of excellence in NSW through an ASES Award Accreditation, ( Australian Service Excellence Standards) and nationally in the delivery of front line specialist multi-purpose services aimed at supporting the transgender, gender diverse and gender questioning community across all stages of transition (pre- mid and post transition).
The service offers support from staff with highly specialised qualifications, skills, experience and capabilities. Allowing the team to respond to the unique needs of this client group through the provision of specialist counselling, psychological and other allied health services, outreach support, case-management, family and youth support, homelessness prevention and intervention services, and referrals to help people navigate the health care system in a safe and culturally competent space. The Gender Centre also undertakes advocacy work, resource development, stakeholder training and corporate education. We also operate as a secondary needle & syring program (NSP) outlet

Transgender and Gender diverse people fall between the cracks at rates far higher than the general population. Homelessness for trans people is destabilising, and dangerous. Without a safe secure place to live employment, personal safety and hope for the future becomes nearly impossible.

The Gender Centre maintains three supported crisis housing facilities providing thirteen bed spaces and 21 supported transitional housing facilities providing twenty one bed spaces. In 2015/16 the Gender Centre provided over eleven thousand beds per night for the community.

For some trans people even a track record of paying rent, keeping house, and being a good neighbour are not enough to overcome discrimination. The Gender Centre provides tenancy support and currently helps approximately 84 trans people.

Improving Mental Health:

Adjusting and integrating to a new gender identity can be an incredibly stressful and confronting experience. Currently, the suicide rate amongst trans people is so high that almost half of all trans people attempt suicide at least once in their life[1]. The common experience is that being transgender is of itself not distressing,
[1] McNeil, J. et al. (2012) Trans Mental Health Study 2012. Scottish Transgender Alliance. Edinburgh. www.scottishtrans.org [viewed 8/3/13]

but rather suffering arises because family and society often fails to accept and support trans people's in their identities.
In the past year The Gender Centre has offered 1289 counseling/support sessions. On average the Gender Centre offers counseling for over two hundred trans gender and gender diverse clients per year.

Helping Trans People Rise:

Helping trans people involves a wide range of services and assistance: from housing, income, health, employment, education and training, to counseling, support groups, advocacy and building the strength and resilience of the community itself. The Gender Centre is involved in all aspects of the trans and gender diverse experience. In 2015/16 The Gender Centre logged 10,500 hours of casework in support of clients.

Building Community:

We offer support, resilience and community for trans children and their parents. We work hard to give trans youth the resilience and confidence they need to take on the world. We care and support for over fifty-five year old trans people. The Gender Centre works in the inner city, in schools, hospitals, prisons, in Greater Western Sydney, in regional areas of NSW as well as on the national stage, advocating for and working with the transgender and gender diverse community. The Gender Centre held 1685 community building events in 2015/16.