All services SCIA provides are based on the assessed needs of individuals with a spinal cord injury (and other disabilities) and support the strategic goals and objectives of the organisation.

SCIA as a registered provider under the NDIS is guided by and aligned to the NDIS Practice Standards and is committed to ensure that the Core Modules are achieved and reflected in the culture and philosophy of the organisation on an ongoing basis.

SCIA recognises the rights of each person with a disability to receive services and will not discriminate on any basis.

SCIA has been approved as both a registered plan management provider and a registered provider of a wide range of other support services under the National Disability Insurance Scheme (NDIS) and is aware of a potential conflict of interest in performing both these roles for an individual.