Introduction to the Home Care Sector Program
Learning resources for every individual carers – residential aged care, home care.
The learning activities included in the program aims to meet the mandatory education and ongoing learning needs of carers. Designed to support introductory learning knowledge to be an effective worker.
13 Courses included in the program - valued at $19 each (~$247 total)
About Me – Aged Care Quality Standards Videos – Average duration 10 minutes These video learning resources present each of the Standards from the consumer perspective
- About Me Introduction
- About Me: Standard 1 - Consumer Dignity, Autonomy and Choice
- About Me: Standard 2 - Ongoing Assessment and Planning With Consumers
- About Me: Standard 3 - Personal Care and Clinical Care
- About Me: Standard 4 - Delivering Lifestyle Services and Supports
- About Me: Standard 5 - Organisation's Service Environment
- About Me: Standard 6 - Feedback and Complaints
- About Me: Standard 7 - Human Resources
- About Me: Standard 8 - Organisational Governance
It’s Not OK Just because I am Old - Abuse of Older People - This learning resource has been developed in response to the Interim report from the Aged Care Quality and Safety Royal Commission. 3 parts addressing ageism, current data and strategies
Dignity and Respect - As a health care worker providing care or services to older people living in residential or home care you are required to practice in accordance with the requirements of the Aged Care Quality Standards.
Customer Service In Care - This topic provides a guide to good customer service from the first point of contact and includes strategies to respectfully support people’s right to complain.
Social Inclusion - “Belong, Connect, Participate.” This is the message throughout this learning activity as the learner explores how they can support meaning and purpose in older people’s lives.
