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Hiring Support

From sourcing to placement, our hiring experts do the heavy lifting so you can focus on running your practice. Take the full package or choose only the support you need.

What you get?

Candidate Sourcing & Engagement

We actively source and engage suitable care & support professionals through targeted outreach across our platform, referral channels, and partner network—helping you reach candidates beyond job applications.

Candidate Attraction & Engagement involves:

  • Actively promoting your job, attracting and activating the best-matched candidates to your job from our pool
  • Matching your specific candidate criteria to source and activate the best-matched candidates from our platform
  • Review the pool of matched members from the platform to identify potentially interested members and invite them to apply to your job
  • Active outreach to members on the platform who aren’t seen to be an exact match but may have grown in their career and would be ready for new roles in the coming months.
Candidate Sourcing & Engagement

Candidate Matching & Screening

We identify and screen candidates aligned to your requirements, providing a shortlist of qualified professionals to support your hiring decisions.

Included Screening Support:

  • Candidate photo acquisition
  • Resume verification
  • Vetting via phone screen of recorded profile information
  • Details of two work related referees
  • Further information sourced at time of phone screen:
    1. Distance willing to travel for work
    2. Any cultural or ethical boundaries that need to be considered
  • Assessment of English comprehension level
  • Assessment of attitude / engagement
  • Any health conditions that may impact ability to work
  • Skills, equipment and types of clients with which the candidate has experience
  • Checking AHPRA / ESSA /ASAR and other relevant regulatory bodies to ensure candidate has current valid registration to practice
Candidate Matching & Screening

Credentialing & Interview Coordination

We assist with interview scheduling and coordination, and support the collection and review of candidate documentation to help meet your organisation’s compliance requirements.

Included Credentialing Support:

  • Two Referee Details
  • Qualification Documents
  • Certification Documents
  • Academic and Registration Documents
  • Vaccination / Immunisation Documents
  • Current Police Check + Tribunal/Legal/Complaints Checks
  • Working with Children Checks
  • 100 Points of ID + Licences
  • Visa Status / Work Rights Documents
Credentialing & Interview Coordination

Onboarding & Placement Support

We provide onboarding support to help ensure a smooth transition from offer through to placement.

Included Placement Support:

  • Reference Checking
  • Presenting the offer/contract on behalf of the client
  • Contract negotiations
  • Assistance to complete relevant Contract paperwork as required
  • Hand holding the candidate from offer to commencement
  • Assisting with any onboarding requirements
  • Coordinating between the candidate and client when physical relocations are in progress
  • 12 weeks free candidate replacement guarantee provided

Benefit of Placement Support:

  • Pre-agreed fixed price
  • Pay only on success
  • Zero obligations until placement
  • Placement guarantee
  • Monthly instalment payment option
  • Assisting with any onboarding requirements
  • Coordinating between the candidate and client when physical relocations are in progress
Onboarding & Placement Support

Contractor Booking & Payment Management

If you hire candidates as independent contractor, we can manage scheduling, bookings, and payments through our streamlined platform—providing hands-on support to improve coordination, visibility, and operational efficiency.

Included Features and Services:

  • Real-time shift posting and booking management
  • Smart matching of available candidates to urgent and upcoming shifts
  • Automated confirmations, reminders, and schedule updates
  • Centralised communication between clients and shift based staffing
  • Timesheet tracking and approval workflows
  • Transparent invoicing and secure payment processing
  • Support for compliance requirements and documentation
  • Ongoing support to resolve booking or payment queries quickly
Contractor Booking & Payment Management



Why Employers Love Newly?

We had an urgent need to fill jobs and had an existing relationship with Newly by HealthcareLink. So we developed a project as an Operations group, and it worked well. The speed on turnaround was particularly impressive. We then asked Newly to fill a similar need in Sydney and both experiences were successful.

- General Manager - Operations, Calvary

We use a range of outsourcing models. Newly by HealthcareLink trumped others because their values aligned with our own. It's been a great model for us working this way. Employers tend to be a bit scared of outsourcing recruitment, but for us it's been a great success!

- Natalija Kotinis, HR Manager, Australian Home Care Services

Newly by HealthcareLink has always managed to balance the corporate, commercial and personal perspectives involved. They are very focused on the best outcomes for all parties and genuinely want their clients to succeed. Newly has provided us a strategic solution and we're already benefiting from their size, their reach and their oversight. It's looking good.

- Richard Burn, General Manager - Community Solutions, Independence Australia

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